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Privacy Notice

1. INTRODUCTION

The Municipality of Roblin ("the Municipality," "we," "us," or "our") is committed to ensuring that personal information is collected and handled responsibly and in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA).

This Privacy Notice outlines how we collect, use, disclose, and protect personal information when you interact with the Municipality, including when using our website.

 

2. WHY PERSONAL INFORMATION IS COLLECTED

The Municipality may collect personal information for various reasons, including but not limited to:

  • Processing requests for services or information (e.g., planning applications, permits, licenses, concern forms, and general inquiries).

  • Administering billing and payments (e.g., property taxes, utility accounts).

  • Communicating with individuals regarding services, information requests, or applications.

  • Notifying individuals of changes, disruptions, or updates to municipal services.

The collection of personal information is limited to what is necessary to fulfill these purposes.

 

3. INFORMATION COLLECTED THROUGH OUR WEBSITE

When visiting our website, we may collect:

a) Automatically Collected Information (Google Analytics)
Our website uses Google Analytics to monitor and improve user experience. This tool collects information such as:
    • IP addresses (anonymized where possible)
    • Browser type and version
    • Pages visited and time spent on each page
    • Device type and operating system
    • Referral sources (e.g., search engines, external websites)
For more details on how Google processes data, visit Google’s Privacy Policy. Users can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
 
b) Personal Information Voluntarily Provided
Personal information may be collected when you:
    • Submit online forms or applications
    • Request municipal services or information
    • Contact the Municipality via email or phone

 

4. ACCESS AND PRIVACY

The Municipality of Roblin acknowledges and appreciates that the communication of personal information is extremely sensitive. We take measures to protect the privacy of individuals interacting with us through various means.
The collection, retention, disclosure, and destruction of personal information comply with FIPPA and other applicable privacy legislation. Personal information is collected and used only for the purpose for which it is provided.
 
a) Disclosure of Personal Information
The Municipality does not sell or rent personal information. However, information may be disclosed to third parties in the following cases:
  • When required by law (e.g., law enforcement, legal proceedings).
  • In emergency situations affecting public safety.
  • With prior authorization from the individual.

 

5. COUNCIL CORRESPONDENCE

Individuals submitting letters or other communications to Council should be aware that any personal information contained within their submissions may become part of the public record and may be made available through the Council agenda process.

 

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to enhance user experience and analyze website traffic. Users can manage or disable cookies via browser settings, but this may impact website functionality.

 

7. DATA SECURITY

The Municipality takes reasonable measures to safeguard personal information from unauthorized access, use, or disclosure. However, no internet-based transmission is entirely secure, and users should exercise caution when sharing personal details online.

 

8. YOUR RIGHTS & CONTACT INFORMATION

Depending on applicable laws, you may have rights to:

    • Request access to personal information we hold about you
    • Request corrections to inaccurate or incomplete data
    • Withdraw consent for certain uses of your information
    • Request deletion of personal information where applicable

To exercise these rights or inquire about privacy matters, contact the Municipality’s Access and Privacy Officer:

📧 Email: cao@roblin.ca
📞 Telephone: 204-937-8333
🏢 In-Person: 125 - 1st Avenue NW, Roblin, MB (Monday - Friday, 8:30 AM - 4:30 PM)
📬 Mail: PO Box 998, Roblin, MB R0L 1P0

 

9. CHANGES TO THIS PRIVACY NOTICE

The Municipality may update this Privacy Notice as needed. Any changes will be posted on this page with the "last updated" date. Continued use of our services and website constitutes acceptance of the revised terms.

Last updated 3/10/2025 3:40:46 PM